Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience for all our customers across the UAE.

Shipping Coverage

We proudly offer FREE delivery across the United Arab Emirates (UAE) on all orders.

Order Processing Time

  • Orders are typically processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Standard delivery usually takes 2–5 business days depending on your location within the UAE.
  • Delivery times may vary during busy periods, holidays, or due to unforeseen circumstances.

Shipping Charges

  • We provide 100% FREE shipping on all orders within the UAE.
  • No minimum purchase is required for free delivery.

Order Tracking

Once your order has been shipped, you may receive a confirmation message with tracking details (if applicable).

Delivery Delays

While we strive to deliver all orders on time, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect shipping information

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Failed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability or incorrect details, our delivery partner may contact you to arrange re-delivery.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through your store’s contact page or email address.

offmart703@gmail.com